Return Info

Please read our return policy below carefully.

1. Return/Exchanges are accepted with manufacturer damage only, 20% will be charge for wrong items order or return items. (PLEASE CHECK IMMEDIATELY)

2. All Returns/Exchanges, must request an RA. None will be accepted without a company issued RA.

3. Caribbean Queen will only accept Return/Exchange item within 2 days of the original deliver date that have not been worn,

altered, washed or damaged by the customer (no label change)

4. All sales are NOT subject to a refund. There will be NO exceptions. Exchange or store credit only

5. NO store credit will be issued for items that were received by the customer more than 15 days

6. 30% restocking fee will be charged when items are not original packaging

7. Shipping and handling fee are non-refundable.

8. We do not hold merchandise without payments.

9. Store credits are only valid for 3 months from the credit date.